Return & Refund Policy – Eau De Parfum

• No Returns on Used Products: Due to hygiene and safety reasons, perfumes that have been opened or used cannot be returned.
• Damaged or Incorrect Items: If you receive a damaged, defective, or wrong product, you must report it within 48 hours of delivery.
• Unboxing Proof Required: A clear unboxing video is mandatory to process any claim for damage, leakage, or missing items.
• Eligibility for Replacement/Refund:
• Product must be unused, sealed, and in original packaging.
• Claims without valid proof may not be accepted.
• Refund Process:
• Once the issue is verified, a refund or replacement will be initiated.
• Refunds are processed within 5–7 business days after approval.
• Shipping Charges:
• Shipping fees (if any) are non-refundable unless the error is from our side.
• Contact for Support:
• For any issues, email: oasisperfumesin@gmail.com
• Non-Returnable Cases:
• Change of mind after delivery
• Preference issues related to fragrance